Editing volunteer profiles
The VSP administrator at your organization manages the access you need to accomplish the tasks in the article below. If you cannot access a feature or are having trouble, please contact your VSP administrator for further assistance.
1. Sign in to your account on your church's Web Terminal.
2. Click on your name in the upper right corner of the Web Terminal and select "Switch to Admin View".
3. Click on the Volunteers pane on the left
Note: You will only see the volunteers who are qualified for the jobs and shifts where you are declared a Leader. If a volunteer is missing from your list, please contact the VSP admin at your organization for further assistance.
4. Click on the name of a volunteer to edit their profile in any of the following areas:
General and Scheduling Info
General info includes a volunteer's contact information, as well as preference on how they would like to be notified of their scheduled shifts and sub requests.
Scheduling info allows you to update the jobs where a volunteer is qualified to serve, their shift preferences, serving frequency, and unavailability.
Note: It is not advised to update all volunteers' preferred serving frequency, as it can affect the way the auto-scheduler works. For questions, please contact the VSP admin at your organization.
Custom Fields
Note: Custom fields are set up by the VSP admin at your organization and are only available with the Standard Edition. If there are no custom fields defined in your organization, this tab will not appear.
5. Once you make a change, click "OK". This will send a Web Form to the VSP program which may then need to be processed before the changes take effect. If you are not seeing these changes, contact the VSP admin at your organization for additional support.
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