Sending emails or texts to volunteers

The VSP administrator at your organization manages the access you need to accomplish the tasks in the article below. If you cannot access a feature or are having trouble, please contact your VSP administrator for further assistance.


  1. Sign in to your account on your organization’s Web Terminal.

  2. Click on your name in the upper right corner of the Web Terminal and select "Switch to Admin View".

  3. Click on the Announcements pane on the left.

Emails

Click the blue “+” button and select "Email" to begin an email announcement.

All emails must have 3 components: 

A. Recipients

By default, the recipients will be all volunteers in your jobs (jobs where you are declared a Leader). You can remove this option by clicking the x, and then choose from a drop-down of all of your ministries to send to just one job or begin typing the names of individuals who you want included in your email. 

You can further limit recipients using the "But only send to volunteers who pass this filter" box to apply filters. 

B. Subject

The subject can contain tokens, like {{FirstName}}, to help fill in custom information for each volunteer and make it stand out. 

C. Body

The body will contain all of the content of your email, including any tokens you wish to include. You can use the formatting bar along the top of the email body window to further stylize the text, including bold, italics, hyperlinks, and font size.

Once you have composed your email, click the "Preview" button to set the token options, see what the email will look like, and who it will go to. Clicking on the name of a volunteer will fill in the tokens with information for that volunteer.

Once you like the way your message looks, click "Send to # members" to send those volunteers the email shown in the preview. 

Alternatively, you can click the "Back" button in the lower left, then choose "Save as draft" to save the message until you are ready to send it. 

Text messages

Click the blue “+” button and select "Text" to begin a text announcement.

Each text has 2 components: 

A. Recipients

By default, the recipients will be all volunteers in your jobs (jobs where you are declared a Leader). You can remove this option by clicking the x, and then choose from a drop down of all of your jobs to send to just one job or being typing the names of individuals who you want included in your message. 

You can further limit recipients using the "But only send to volunteers who pass this filter" box to apply filters. 

B. Message

This will be the content of your message. 

Once you have composed your message, click the "Preview" button to see what the text will look like and who it will go to. 

Once you like the way your message looks, click "Send to # members" to send those volunteers the text shown in the preview. 

Alternatively, you can click the "Back" button and choose "Save as draft" to save the message until you are ready to send it. 

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