Find and edit volunteer usernames and passwords
If a volunteer is having trouble remembering or typing in their automatically generated username and password (or has forgotten it completely), there's an easy way to reset this information for them.
- Open VSP and go to the Web Terminal pane on the left side of the program.
- Click the "Login as..." button on the bottom right corner of the program.
- In the list that appears, click on the volunteer you wish to work with. Their username and password should appear at the bottom of the dialog.
- To edit, click on the arrow button that appears to the right of the Username or Password. Type your new entry into the dialog that appears and click OK.
NOTE: If a volunteer forgets their login info, they can retrieve it themselves by clicking the "Forgot your username or password?" link on the Web Terminal login page.