Volunteer Scheduler ProVSP Help TopicsSetup Licensing and InstallationForgot password to protect VSP on my computer

Forgot password to protect VSP on my computer

To remove the password, delete the preferences file from the following folder. 

First, close VSP.

On a PC:

  1. Go to your C: drive
  2. Select Users
  3. Select Public
  4. Select Public Documents
  5. Select Volunteer Scheduler Pro
  6. Delete the following file: Preferences_V5.vspf

On a Mac:

  1. Open your Finder (you may need to go to File - Preferences and put a check mark next to Devices to see the next step)
  2. Under Devices, click on your Device
  3. Select Macintosh HD
  4. Select Library
  5. Select Application Support
  6. Select Volunteer Scheduler Pro
  7. Delete the following file: Preferences_V5.vspf

Then, when you re-open VSP, enter your activation code and it will open without the password.