Does it count as two computers if one person has the program installed in two locations?
Yes. Each computer is counted separately, even if there are multiple computers being used by the same person.
Online Documentation
Chapters
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VSP Trial 5
- What version is the VSP trial?
- Do I need to finish the 15 day trial before I purchase? What if the trial ends and I am not ready to purchase?
- How do I get started with VSP as quickly as possible?
- Can I save the trial data so I do not have to do the set up steps again?
- I purchased a new subscription and all of my trial data is gone, how can I get it back?
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Licensing and Installation 22
- How do I install VSP on an additional computer?
- How do I uninstall VSP from one (subscribed) computer and install it on a new computer?
- Does it count as two computers if one person has the program installed in two locations?
- How can I see which computers have VSP installed for my subscription and uninstall an installation if necessary?
- VSP System Requirements
- I’m having trouble installing the update. What should I do?
- What do I do if my Activation or Evaluation code is not working?
- Remove or uninstall VSP when a computer crashes or people change positions
- Transfer VSP to a new scheduler
- View and manage your VSP installations online
- Make the text inside VSP larger so it's easier to read!
- Limit administrator privileges on certain installations
- Error Message: 'Exception Thrown: Attempt to convert non-date value'
- How do I renew my VSP subscription?
- Password protect VSP
- If I password protect my copy of VSP, does it affect other copies of VSP on my license?
- Forgot password to protect VSP on my computer
- Using VSP in Read-only mode
- How many schedulers can use VSP
- I downloaded Volunteer Scheduler Pro but can't find it on my computer! Where is it?
- How do I install VSP on a new computer?
- Error message: "This app can't run on your PC"
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Billing and Account 13
- What does unlimited tech support include?
- How does billing for text messaging work?
- Can I have set up a separate contact for billing? What are they able to access?
- Can I add more volunteers, installations, or upgrade later?
- How do I print an invoice?
- What is my administrator password? How can I change it?
- When will my card be charged for auto-renewal of a subscription?
- VSP Referral Program! Share VSP and save
- Ensure the primary contact for your VSP subscription is up to date
- What is the price/cost of the program?
- What is the difference between the Lite and Standard Editions?
- Can I expand my subscription to schedule more volunteers or use VSP on more computers?
- How do I control who gets emails from Rotunda Software?
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Database Questions 15
- What steps are taken to ensure that our data (volunteer names, addresses, phone numbers) remains secure?
- I keep getting the error message "Empty response from server." How do I solve this?
- How do I configure VSP to work with a firewall or proxy sever?
- Can we install VSP on a server and then access the program from multiple clients? Can we use terminal shifts (e.g. Remote Desktop or VNC)?
- How do I backup my database?
- Restore from auto backup (undo a mistake to your database)
- What options do I have to fix a mistake I made in my database or schedules?
- How can I set up VSP for Salvation Army bell ringers?
- What is historical scheduling data, and why would I want to clear it (or not)?
- Restore schedules from auto backup
- Using the "Fill positions" mode on schedules
- Uncover scheduling conflicts before finalizing the schedule
- Using the preferred serving frequency on a "by job" basis
- How can I set up VSP for Adoration?
- How can I use VSP for Emergency Medical Service (EMS) Agencies?
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Volunteers 32
- How do I import my volunteers from a spreadsheet?
- What are Locations and how do I use them?
- Is it possible to enter two or more email addresses for a volunteer?
- Edit Multiple Volunteers
- How can I schedule groups in VSP?
- Edit a large group of volunteers at the same time
- See important volunteer info at a glance
- Schedule a group of volunteers
- Fill more shifts, more quickly by allowing group sign-ups
- Shortcut to find and edit a volunteer's profile
- Keep underage volunteer contact information private
- View volunteer information at a glance
- Organizing volunteers at multiple locations
- Filter and sort your volunteers
- Using the Comments field to track extra volunteer data
- What is the difference between inactive and dormant volunteers?
- How can I see all the days one particular person was scheduled?
- Using the Hours Scheduled report to remove a position for volunteers to maintain balance
- Using the Hours Scheduled Report to add a position for volunteers to maintain balance
- Removing a position or person from a schedule
- Why won't VSP let me have two schedules with overlapping dates?
- How can I tell how a volunteer was placed on the schedule?
- Why aren't my preassignments appearing in the schedule?
- How does "Preassign these teams to the 1st through 4th week of every month" work?
- How can I preassign a volunteer for just one particular date?
- How do I set up a preassignment for a whole team of people?
- How can I generate a list of teams for a particular job, or a list of all my teams?
- Why is it that if someone on a team requests dates of unavailability, the scheduler does not honor these and still schedules them?
- How can I set up a volunteer so they can serve every other weekend?
- Preassignments and Auto Scheduling
- Exporting a list of your preassignments
- When to set a volunteer as "Sub only"
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Custom Fields 7
- How can I create custom fields for my database?
- Allowing volunteers to view and update custom fields
- Storing data not tracked in VSP's common fields
- Track volunteer information that doesn't fit into a preformatted field
- Target volunteers based on custom information
- Report on custom information
- How do I import custom fields?
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Families 6
- How can I enter an unavailable time for an entire family at one time?
- Can I CC parents for minor volunteers?
- How do I ensure that a family is always scheduled together?
- How do I ensure that family members are not scheduled at different times on the same weekend?
- Making sure one parent or family member is not scheduled when another one is scheduled
- Allow some families to be split up in jobs that are marked to have families always scheduled together
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Jobs and Subdivisions 11
- How do I set up my Jobs?
- How can I add subdivisions without deleting positions from the current schedule?
- How can I remove subdivisions without deleting positions from the current schedule?
- Keep assignments in particular jobs private
- Create Job Folders to stay organized
- Change the order in which jobs appear on schedules
- Easily qualify volunteers for all subdivisions in a job
- Allow volunteers to be scheduled in two positions at the same shift
- How to add a job description
- Using titles to schedule volunteers
- Scheduling Adoration with VSP
Last Updated
Jan 14, 2019