Volunteer Scheduler ProVSP Help TopicsWeb TerminalUsernames and PasswordsVolunteers lose their login info? Send it to them easily!

Volunteers lose their login info? Send it to them easily!

If a volunteer forgets their Web Terminal login information, use VSP's preconfigured email template to send it to them. The template already has the necessary tokens in place, making dealing with those "I forgot my username!" emails a breeze!

  1. From VSP's Announcements pane, click the "+" button in the upper right.
  2. Hover your cursor over "Templates >" in the drop-down menu, then click on "Preconfigured" and select the "Reset User Password" template.
  3. At the top of the email in the "To:" area, type in the volunteers names who need this information

NOTE: The email templates are fully customizable. We recommend personalizing the message by updating the text!

Alternatively, our system can send your volunteers their missing login info automatically. Just tell volunteers to click the "Forgot username or password?" link on the Web Terminal Login page.