Can't add shift preferences: "No shifts match the criteria in your profile"
When volunteers see this message, it is because of a setting to only allow volunteers to add shift preferences that require the jobs they belong to. This can be an issue if you are adding a new job or shift time to the schedule. To fix it:
- Go to the Web Terminal pane
- Click on "Web Terminal settings..."
- Click on Profile Changes
- Now select Shift preferences
- Make sure the box for "Only list active shifts that require a job for which the volunteer is qualified" is NOT checked
- Click OK
- Click Commit Changes
Now volunteers should be able to add that preference to their profile.