Using email templates
The VSP administrator at your organization manages the access you need to accomplish the tasks in the article below. If you cannot access a feature or are having trouble, please contact your VSP administrator for further assistance.
Template emails can be used when you want to send the same email over and over.
Preconfigured templates
VSP includes built-in, pre-configured templates for emails schedulers often need throughout the scheduling cycle.
Go to the Announcements pane
Click on the “+” button
Hover your cursor over "Templates" in the drop-down menu
Click on “Preconfigured” to see the list of available templates.
Introductory emails are sent to volunteers when you first begin using VSP:
Intro Email: Update Request
Intro Email: First Schedule
Intro Email: Leaders
Scheduling emails help you to gather volunteer updates, send out the finalized schedule, and follow up with no-shows:
Availability Update Request
Availability Update Reminder
Schedule Finalized
No-Show Follow Up
Access emails help volunteers access their account, reset their password, or download the mobile app:
Send User Login
Reset User Password
Mobile App
When using a template, you can add or change the text as needed by simply selecting the desired email and making the desired changes.
Personal templates
You may also create your own templates that will be stored to your profile by creating an email and then selecting “Save as template” from the drop down menu in the lower left.
Note that these templates are accessible only to you, and other users of your subscription will not have access to any custom templates you create. To access your saved templates, click on the “+” button at the top of the Announcements pane, hover your cursor over "Templates >" in the drop-down menu, and select “Saved.”
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