Find and edit volunteer usernames and passwords

If a volunteer is having trouble remembering or typing in their automatically generated username and password (or has forgotten it completely), there's an easy way to reset this information for them.

  1. Open VSP and go to the Web Terminal pane on the left side of the program.
  2. Click the "Login as..." button on the bottom right corner of the program.
  3. In the list that appears, click on the volunteer you wish to work with. Their username and password should appear at the bottom of the dialog.
  4. To edit, click on the arrow button that appears to the right of the Username or Password. Type your new entry into the dialog that appears and click OK.

NOTE: If a volunteer forgets their login info, they can retrieve it themselves by clicking the "Forgot your username or password?" link on the Web Terminal login page.